5/13/2023 0 Comments Uninstall dameware client![]() Remove, then reinstall the Client Agent Service on the remote machines with the option to "Copy configuration file DWRCS.INI" enabled. To ensure that your custom settings are used and not the default settings when you connect to a remote machine, you will want to perform one of the following functions:ġ. Thank you - is there a setting in a config file or ini file that I can set so that the tray icon is disabled by default when its pushed out to the client?Īlso - we got our email about our order - thanks! ![]() Unless the software is running in Evaluation mode, you can hide the System Tray icon by disabling the option to "Enable SysTray icon." This setting is on the client agent side (remote machine) and can be accessed by right-clicking on the icon and selecting "Settings." Then select the "Additional Options." If you need help with the other notification settings, please feel free to contact Technical Support at and they will be more than happy to help.Īlso, regarding the purchase of licenses, contact our Sales department at or at (985) 871-7519 M-F 9:00am-5:00pm CST and they can tell you the status of your order. Can I have that NOT show up on clients? Our clients will flip out if they figure out we're able to connect to their machine (even if its to help them!).Īlso - a co-worker ordered two licenses but we didn't receive any e-mail regarding it! He didn't print the order receipt either - who can I contact for help? Installed this on a couple computers here at work - i noticed a red/green icon in the system tray. If you wish to engage in this discussion, just comment here. ![]() ![]() Note: This is a topic brought over from DameWare Forums which has been closed. ![]()
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